Shipping policy

Order Processing Times
Orders are processed within 2-5 business days, excluding weekends and holidays. Custom jewelry and made-to-order items may require additional time; estimated production timelines will be provided at checkout or on a follow up email if it is not on the product page.

Shipping Methods & Delivery Times
We offer standard, expedited, and express shipping options at checkout. Delivery times vary by destination and shipping method:

  • Standard shipping (domestic): 3-7 business days after dispatch

  • Expedited shipping: 2-3 business days after dispatch

Shipping Costs
Shipping rates are calculated at checkout based on your location and selected shipping method. Free standard shipping is available on domestic orders over $100. International shipping rates and any applicable duties or taxes are the responsibility of the customer

Order Tracking
Once your order ships, you will receive a confirmation email with tracking details. Please allow up to 24 hours for tracking information to update.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with you and the carrier to resolve the issue as quickly as possible

Shipping Restrictions
We do not ship to P.O. boxes or restricted countries. Some items may have additional shipping restrictions due to size, value, or legal regulations

Policy Updates
Our shipping policy is subject to change. Please review this page for the latest information before placing your order

If you have any questions about shipping, please contact our customer support team for assistance.